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INVESTIGATION

Introducing Arizona TrackQS (QMS) Software's Investigation Module – Your Comprehensive Solution for Efficient Investigations and Issue Resolution.

This vital component is designed to assist organizations in effectively managing and resolving issues, incidents, or deviations within their processes, products, or services. Here's a detailed overview of the functionalities within our Investigation Module:
  • Issue Initiation: : Authorized users can easily initiate investigations for various issues, ranging from process deviations to product defects or regulatory compliance concerns.
  • Workflow Automation: Our module automates the investigation workflow, ensuring tasks are assigned, deadlines are set, and progress is tracked seamlessly. This streamlines the investigation process and expedites resolution.
  • Documentation Management: Users can attach relevant documentation and supporting information to investigations, facilitating a thorough understanding of the issue and aiding in decision-making.
  • Root Cause Analysis: Conduct comprehensive root cause analysis to identify the underlying reasons behind the issue. Integrated tools and methodologies assist in this process, ensuring effective problem-solving.

  • Impact Assessment: Evaluate the potential impact of the issue on processes, products, regulatory compliance, and other aspects of the organization. This helps prioritize corrective actions and determine the level of urgency.
  • Risk Assessment: Assess the risks associated with the issue, quantifying the likelihood and severity of potential consequences. This informs decision-making and aids in prioritizing mitigation efforts.
  • Notification and Approval: Automated notifications are sent to relevant stakeholders for review and approval, ensuring transparency and accountability throughout the investigation process.
  • Corrective and Preventive Actions (CAPA): Once the root cause is identified, our module supports the creation and tracking of corrective and preventive actions to address the issue and prevent recurrence.
  • Compliance Tracking: Ensure all investigation activities adhere to industry regulations and internal policies, providing templates and workflows aligned with regulatory requirements.
  • Collaboration and Communication: Facilitate effective communication among stakeholders involved in the investigation process, ensuring timely resolution and alignment on action plans.
  • Documentation Storage: Centralize all documentation related to investigations within the QMS software, promoting data integrity, accessibility, and compliance with auditing requirements.
  • Reporting and Analytics: : Gain insights into the status of ongoing investigations, corrective actions, and preventive measures through real-time reports and analytics tools. Identify trends and patterns to drive continuous improvement efforts.
  • Audit Trail: Maintain a detailed audit trail of all actions and changes made within the Investigation Module, ensuring transparency and compliance during regulatory audits and inspections.

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